FAQ


Shipping


What shipping options do you offer?

We offer Standard Shipping across U.S.

Do you ship internationally?

We currently only ship within the United States. However, we can ship bulk orders throughout Canada as well. Contact Support for Bulk sizes.

How do I find a dealer near me?

We have many dealers in both the United States and Canada. Check out our where to buy page to find a dealer near you as well as dates and locations of races we will be a vendor at. If you are interested in becoming a dealer head on over to out distribution page and fill out the contact form.

Where is my tracking number?

You should receive an email notification when your order has been shipped, if you have not received a shipping email in over 3 business days, please Contact Support.

I haven't received my order what do I do?

**Check your tracking number, if the shipment says delivered, check you provided the correct address, we are not responsible for lost or stolen packages. However please contact support to notify us of the issue so that we can try to rectify the situation.


Billing


What types of payment do you accept?

We accept Credit Card and Paypal online. We also accept cold hard cash when selling in person at races.


Returns


How do I cancel my order?

You can cancel your order within 12 hours of purchase by filling out the Contact Support  form with your order number and reason for canceling.

Can I return product?

Returns will be qualified on a case-by-case basis. Please Contact Support to qualify and initiate a return.


Products


How can I carry/sell WR Performance Products?

If you are interested in selling WR Performance Products or becoming an affiliate please visit our Distribution page and fill out the contact form.

What containers can I use F3 in to clean my foam filter?

 

We recommend a strong sturdy plastic. The quality of plastics vary. Do not clean in cheap plastics.

Should I wear gloves when cleaning with F3?

Like with any cleaners we recommend wearing gloves, as skin sensitivities vary.

Can I wash my air filter with soap after cleaning with F3?

 

Unlike almost every other filter cleaner you don't need to wash your filter with soap after using F3. F3 has a self activating soap when rinsing in water so you no longer have to bother with that additional step!

Can I dilute F3 with water to clean more?

NO! F3 is designed to be rinsed with water not diluted, the product will not clean effectively when mixed with water.

How many filters can I clean with F3?

Testing shows that you could clean at least 10 dirt bike filters effectively with 1qt / 946ml of F3 before replacing with new F3.

How does Mud Defender spray upside down?

Unlike other aerosol cans that typically sputter when you spray upside down, the Mud Defender container utilizes a pressurized bladder that  maintains pressure until the last drop no matter it's orientation. This allows you to spray upside down into the wheel wells, undercarriage, and every other tricky spot.

Can I use Mud Defender as a deodorant?

Even though our fragrance may cause romantic attractions from others, we do not recommend you use as a body spray

How much to spray Mud Defender?

Apply a light even coat of mud defender until there is an even shine across the surface that is being sprayed.

How do I dilute total wash?

Dilute Total Wash with water depending on the desired strength and application that it is being used for. See Total Wash ratios for specific dilution rates.