We offer standard Shipping across the Contiguous U.S. and Canada

We currently only ship within the United States and Canada. However, we are actively seeking distribution partners to help us reach our overseas customers.

You should receive an order confirmation when you place your order, and another notification when your order has been shipped. This second email will include a tracking number. If you have not received a shipping email in over 3 business days, please Contact Support.

We typically process orders within 1-2 business days. Once shipped, delivery times vary depending on the shipping method chosen and the destination. You will receive a confirmation email with tracking information once your order has been shipped.

We understand that address changes may be necessary. Please contact our customer support as soon as possible with your order details, and we will do our best to accommodate the change before your order is shipped.

In the rare event that your package is lost or arrives damaged, please reach out to our customer support immediately. WR is not responsible for lost or stolen packages, however, we will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

Yes, during the checkout process, you can enter a different shipping address that is separate from your billing address. This allows you to send the order directly to a recipient or a different location, such as your workplace or a gift recipient's address.

Our return policy allows you to return eligible items within 15 days from the date of purchase. The item must be unused, in its original packaging, and in resalable condition. Returns will be qualified on a case-by-case basis. Please Contact Support to qualify and initiate a return.

To initiate a return or exchange, please contact our customer support team either by phone or email. Provide them with your order number and a detailed explanation of the reason for the return or exchange. Our team will guide you through the process and provide instructions for returning the item.

We apologize for any inconvenience caused. If you receive a damaged or defective product, please contact our customer support immediately. Provide them with your order number and detailed information about the issue, including photos if possible. Our team will assist you in resolving the issue in the best manner possible. Defective or damaged goods are handled on a case-by-case basis.

Once we receive your returned item, we will carefully inspect it to ensure it meets our return policy criteria. After the inspection, we will process your refund within 5 business days. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

To create an account, click on the Main Menu tab in the upper lefthand corner of the website and then click the "Account" button just below the social media icons. Fill out the required information, including your name, email address, and password. Once submitted, you will receive a confirmation email with further instructions to verify your account.

To update your personal information, log in to your account and navigate to the "My Account" or "Profile" section. Here, you can edit your name, email address, shipping address, and other relevant details. Remember to save the changes after updating your information.

We take the security and privacy of your personal information seriously. We implement various security measures, such as encryption protocols, firewalls, and secure socket layer (SSL) technology, to safeguard your data. Additionally, we adhere to industry best practices and comply with relevant data protection regulations to ensure the confidentiality and integrity of your information.

We respect your privacy and do not share your personal information with third parties for marketing purposes without your explicit consent. However, in some cases, we may share your information with trusted service providers who assist us in fulfilling orders, delivering products, or providing customer support. Please refer to our privacy policy for more information on how we handle and protect your data.